Terms & Conditions
TERMS AND CONDITIONS
Welcome to Phullara World! These Terms and Conditions govern your use of our website, https://phullaraworld.com/, and all products and services offered. By accessing, browsing, or purchasing from our website, you agree to be bound by these terms.
1. GENERAL
Agreement to Terms: By using this website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you should not use this website.
Eligibility: Use of our services is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. If you are a minor (under 18 years old), you may use this website only with the supervision of a parent or guardian.
2. PRODUCTS
Product Information & Variations: We sell handcrafted jewelry. We make every effort to display product colors, textures, and details as accurately as possible. However, due to the handcrafted nature of our products and variations in screen displays, minor differences in color or design may occur. These are not considered defects.
Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. The final price for your order will be confirmed at checkout.
Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply. In the event a product is unavailable after you place an order, we will notify you and issue a refund.
3. ORDERS, SHIPPING, AND DELIVERY
Order Acceptance: Your order is an offer to purchase a product from us. An order is not officially accepted until we dispatch the product and send you a confirmation email. We reserve the right to cancel or refuse an order at our discretion.
Shipping: We offer both domestic and international shipping. Shipping costs and estimated delivery times will be calculated and displayed at checkout. We are not responsible for delays caused by third-party shipping carriers or events outside our control.
Address Accuracy: You are responsible for providing a complete and accurate shipping address. We are not liable for any delays or issues arising from an incorrect address.
4. RETURN AND EXCHANGE POLICY
Eligibility: We offer a return or exchange for products that are defective, damaged in transit, or incorrectly shipped. Due to the personal nature of jewelry, we do not offer returns or exchanges for a change of mind.
Conditions: To be eligible for a return, the product must be in its original, unused condition, with all tags and labels attached. You must provide a continuous, clear unboxing video showing the damage or discrepancy.
Process: You must notify us of any issue within 7 days of delivery by emailing phullara.world@gmail.com. Our team will guide you through the return process.
Refunds: If a return is approved, a refund will be issued to your original payment method. The refund credit timeline is dependent on bank processing times.
5. INTELLECTUAL PROPERTY
All content on the website, including text, graphics, logos, images, and product designs, is the property of Phullara World or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. LIMITATION OF LIABILITY
In no event shall Phullara World or its owners be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the products purchased from it.
7. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
8. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us:
Email: phullara.world@gmail.com
Phone: +91-9082270659
Address: Borivali west, Mumbai – 400092